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One Great Family Q&A Forum
Does One Great Family give discounts to veterans? What special promotions or coupons are available to military veterans and military families at One Great Family? Does One Great Family have a military discounts webpage or website? more
Last answer by TinTinB 59 months ago +0 votes:
One Great Family offers 7 day free trial to customers however after this period you will not receive any refund to your subscription. For annual subscriptions, you may cancel it during the first 10 days to receive a full refund of your purchase. You should contact the customer service when requesting a refund at 800-489-0932. For more detailed information, visit the source URL below or contact their customer service. Source URL: http://www.onegreatfamily.com/Help/TermsAndConditions.aspx more
Last answer by TinTinB 59 months ago +0 votes:
Unfortunately, One Great Family does not accept payments from PayPal. The only accepted payment methods are all major credit cards. These payment cards are Visa, MasterCard, American Express and Discover. You should provide the required credit card information during checkout. For more detailed information, visit the source URL below or contact their customer service. Source URL: https://www.onegreatfamily.com/Signup/FullAccess.aspx https://www.onegreatfamily.com/General/about_us.htm more
Last answer by TinTinB 59 months ago +0 votes:
One Great Family does not accept personal checks. There is no information available for debit card payments. The customer service must be contacted if you wish to pay using your debit cards with Visa or MasterCard logo. Currently, One Great Family accepts credit cards Visa, MasterCard, American Express and Discover. For more detailed information, visit the source URL below or contact their customer service. Source URL: https://www.onegreatfamily.com/Signup/FullAccess.aspx https://www.onegreatfamily.com/General/about_us.htm more
Last answer by TinTinB 59 months ago +0 votes:
The services offered by One Great Family are available to international countries. However, these services cannot be shipped to any country. One Great Family offers services that provide information about an individual's family tree which can be obtained online. For more detailed information, visit the source URL below or contact their customer service. Source URL: https://www.onegreatfamily.com/Signup/FullAccess.aspx https://www.onegreatfamily.com/General/about_us.htm more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:OneGreatFamily is an online genealogical service that works through the cooperative efforts of different individuals across the globe to combine data and knowledge on family trees. OneGreatFamily links individual family trees together to form one great family tree. The site offers services that give users the advantage of easily accessing all of the already researched information by a simple entry of the names of any family members that one may know of. The OneGreatFamily system will then process these name... more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:OneGreatFamily was founded by Alan Eaton in 1999 and is based in Springfield, Utah. The site has been using its technologically advanced online records management software tool to link individual family trees. The site has enabled users to share, view as well as store their genealogy information online. In addition, OneGreatFamily’s “handprint technology” automatically searches and finds users ancestors using any relevant information found by the site’s search engine. more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:Users of OneGreatFamily have had mixed reactions to the company. Those that offer positive feedback state that the site and database has proved to be a great source of information on their genealogy. The site’s automated search engine which continuously searches for additional information to help link family tress has been noted to be the most advantageous feature and has worked to save grateful members a lot of time that would have otherwise been spent on manual research. one such member commented, ... more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:It is worth noting that OneGreatFamily is not BBB accredited. However, on a scale of A+ to F, the site attained a rating of C+. The rating was negatively affected by the number of complaints that customer have filed against the business. However, the rating was also based on, and positively affected by, the length of time the business/ site has been in operation, the sufficiency of the background information that BBB had about the site as well as the number of resolved or closed complaints. It is worth noti... more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:According to the website ranking checker, OneGreatFamily.com has 49,800 Google indexed pages and 397 Alexa back links. In addition, the site has 8,430 Yahoo! Indexed pages and 18,400 Bing indexed pages. OneGreatFamily has earned an approximate Alexa traffic rank of 165,535. It is worth noting that the site is seen to appeal greatly to users who are over the age of 45. more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:OneGreatFamily has a substantial social media presence having a facebook page and over 614 followers on twitter. However, it is worth noting that there were only a total of 79 tweets with the last dating to the 4th October 2010, an indicator of low activity. The site has been mentioned throughout top social news destinations such as Google News at least 75 times and currently has over 11 online discussions as well. more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:According to the safe browsing diagnostic page provided for by Google, onegreatfamily.com is currently not listed as suspicious. The test results indicate that none of the pages tested within the last 90 days resulted in malicious software being downloaded and installed without the users consent. In addition, the site did not appear to function as an intermediary for the infection of other sites. The site was not seen to host any malicious software as well. more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:OneGreatFamily offers users the option of having a subscription plan where one can have a monthly, quarterly or annual subscription plan. The site is currently giving a limited time offer where subscribers can save up to 33% off their subscription. An annual subscription is currently being offered at $59.95, the quarterly subscription is currently priced at $19.95 whereas the monthly subscription is being offered at $9.95.The offer is valid until the 26th of August 2012 and once the offer ends the prices wi... more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:OneGreatFamily has a 7 day free trial policy where a user can test run the software offered by the site. One can cancel the subscription during this trial period without any charge but it is worth noting that once the trial period is complete without cancellation, the user will automatically be charged for a subscription based the subscription plan chosen. The site has a no refund policy to users who are charged after the trial period expires. OneGreatFamily also has a continuous service membership policy w... more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:OneGreatFamily offers its members the option of paying for their services via: Mastercard Discovery Visa American Express  The site can improve payment methods by adding online paymant options for those who prefer making payments using these options. more
Last answer by Knoji 65 months ago +0 votes:
Patricia Wanjiku provided an answer to this question in this review of One Great Family:As mentioned earlier, users who have had their subscription automatically charged to their credit card after the expiration of their 7 day trial period do not receive refunds. However, those who have chosen the annual subscription program or plan have the opportunity to receive a full refund if they cancel their subscription within the first ten days after automatic renewal. more
Last answer by Knoji 68 months ago +0 votes:
You can find the answer to this question in this review of One Great Family written by Iris McCammon - an excerpt is posted below:OneGreatFamily is an online genealogy service that combines the database information from multiple family sources into a single shared database. If you’ve ever made an attempt to start tracing your family's history, you have probably found several sitesoffering access to review all of the common links associated to a family's tree. OneGreatFamily has taken its technology to the next level, by linking all of the family information to single family tree. Onlin... more
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of One Great Family written by Iris McCammon - an excerpt is posted below:If you have been online seeking information about your own family ancestry, you've discovered both reliable and unreliable sources of information. OneGreatFamily retrieves online family information and directs the online customer to the best known informational sources of family history for addition data. The number one key differentiator for OneGreatFamily is the price, which is lower for monthly services in comparison to its competition. The second significant di... more
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of One Great Family written by Iris McCammon - an excerpt is posted below:OneGreatFamily is one of several online genealogy services being accessed globally. Its programming patents make it one of the most advance genealogy services for software tools being accessed by paid subscribers. Similar to most online genealogy services the information is retained on site. Online users can take advantage of the online tools for assistance in locating family tree genealogy information. OneGreatFamily links online customers to creditable family history l... more
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of One Great Family written by Iris McCammon - an excerpt is posted below:OneGreatFamily offers a 7-Day Free Trial, allowing the online users to try it out before purchase. The trial must be cancelled during the 7 days trail period. If you don’t cancel in time the online customer is charged the cost of a subscription selected. 12 months are billed at $6.67 or $79.95 annually. 3 months for$ 9.98 or $29.95 quarterly. Monthly for $14.95. Ancestry.com 6-month memberships are billed in one payment. Domestic Monthly for $22.95. In... more
One Great Family Overview

OneGreatFamily is an online genealogical service that works through the cooperative efforts of different individuals across the globe to combine data and knowledge on family trees. OneGreatFamily links individual family trees together to form one great family tree. The site offers services that give users the advantage of easily accessing all of the already researched information by a simple entry of the names of any family members that one may know of. The OneGreatFamily system will then proces... more

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